Adjusting the seat height
To ensure your ride is comfortable, it is crucial to adjust the bicycle seat height. Loosen the lock pulling it to the side and put the seat at the appropriate position to your height.
Correctly using the basket
The bicycle basket has perfect room to accommodate your belongings with safety. Thus, you freely and safely ride. Use the elastic band to keep everything on the right place. It is extremely important to have in mind the traffic rules: it is forbidden to carry pets and children in the bicycle, ok?
Checking everything before leaving
Before starting to ride, check if everything is all right with the bicycle. Are the tires full? Are the brakes working correctly? Is the seat adjusted? Is everything safe in the basket? 
Help me Tembici! I have noticed a problem.
Have you noticed something wrong? Return the bicycle within 2 minutes and you shall not be charged for that trip. Activate the maintenance button located at the top of the dock where you have blocked the inoperative bicycle. By doing that, choose another bicycle to unlock. At the app, it is also possible to report to us the defect found.