Tembici is for everyone. Download, register, ride.
In a few steps you shall be enjoying the city on the best way: Cycling. Shall we start?
Our stations work daily, from 5am to 10pm. Pay with credit or debit card. Brands accepted:Click here for more information.
Descarga la app aquí
1. Download Tembici app in your cell phone.
You can point your camera to the QR Code which is at the station or download in stores.
2. Create your account or login.
Inform your email address and follow the registration/login steps at the app.
3. Choose the plan you desire.
Whether to explore the city as a tourist or to ride everyday: We have a plan that fits you. Pay with:
Credit in the app:
Debit in the app:
4. Unlock your bicycle.
By having the plan released,explore through the app, the stations spread in the city and choose your bicycle.
Reading the QR Code at the bicycle handlebar:
At the app, you select the button unlock bicycle and point your cell phone camera to the QR Code located at the bicycle handlebar.
A small green light shall kindle at the left side of the dock where the bicycle is A sound signshall also play to confirm that the bicycle is released. To get the bicycle, hold it with one hand at the handlebar and, with the other hand lift the bicycle from the back of the seat.
Bicycle released! It is time to ride!
regardless the method chosen, a small green light shall kindle at the left side of the dock where the bicycle is A sound signshall also play to confirm that the bicycle is released. To get the bicycle, hold it with one hand at the handlebar and, with the other hand lift the bicycle from the back of the seat.
To ensure your ride is comfortable, it is crucial to adjust the bicycle seat height. Loosen the lock pulling it to the side and put the seat at the appropriate position to your height.
Correctly using the basket
The bicycle basket has perfect room to accommodate your belongings with safety. Thus, you freely and safely ride. Use the elastic band to keep everything on the right place. It is extremely important to have in mind the traffic rules: it is forbidden to carry pets and children in the bicycle, ok?
Checking everything before leaving
Before starting to ride, check if everything is all right with the bicycle. Are the tires full? Are the brakes working correctly? Is the seat adjusted? Is everything safe in the basket?
Help me Tembici! I have noticed a problem.
Have you noticed something wrong? Return the bicycle within 2 minutes and you shall not be charged for that trip. Activate the maintenance button located at the top of the dock where you have blocked the inoperative bicycle. By doing that, choose another bicycle to unlock. At the app, it is also possible to report to us the defect found.
Adjusting the seat height
To ensure your ride is comfortable, it is crucial to adjust the bicycle seat height. Loosen the lock pulling it to the side and put the seat at the appropriate position to your height.
Correctly using the basket
The bicycle basket has perfect room to accommodate your belongings with safety. Thus, you freely and safely ride. Use the elastic band to keep everything on the right place. It is extremely important to have in mind the traffic rules: it is forbidden to carry pets and children in the bicycle, ok?
Checking everything before leaving
Before starting to ride, check if everything is all right with the bicycle. Are the tires full? Are the brakes working correctly? Is the seat adjusted? Is everything safe in the basket?
Help me Tembici! I have noticed a problem.
Have you noticed something wrong? Return the bicycle within 2 minutes and you shall not be charged for that trip. Activate the maintenance button located at the top of the dock where you have blocked the inoperative bicycle. By doing that, choose another bicycle to unlock. At the app, it is also possible to report to us the defect found.
6. Finishing the ride
Have you finished the trip? Do not abandon the bicycle at the street! At the app, check the closest station to return it selecting “Vacancies”, and block the bicycle. It is not necessary to be the same station where you picked the bicycle up.
In the event the station chosen is full when you arrive, choose another close station with empty docks.
Valuable tip:
Avoid fines and extra charges. The app shall only consider the end of the trip when the bicycle is correctly locked on a station. For such, slightly lift the bicycle from the back of the seat and fit it in the dock.
Wait for the green indication light at the dock and the sound sign to ensure that the bicycle is correctly returned.
Valuable tip:
Avoid fines and extra charges. The app shall only consider the end of the trip when the bicycle is correctly locked on a station. For such, slightly lift the bicycle from the back of the seat and fit it in the dock.
Wait for the green indication light at the dock and the sound sign to ensure that the bicycle is correctly returned.
Your ride shall be closed in the app, and you can assess your riding and tell us how your experience was! Your opinion is important to Tembici.
7. What about the riding memories?
To close, do not stop from registering your experience riding and tag us using @tembici. We believe in mobility revolution, one person at a time. o see another bicycle around inspires the search for more sustainable cities, for a more active life and for a planet